The artificial intelligence that came to WhatsApp It has generated big questions regarding the use that is given to the information that is shared there. LightIAthe chatbot that responds to users just by having their contact in the application, shares what are those main priorities that are given to it regarding privacy policies privacy.
According to the policies of privacy of LightIA, applies only to your online activities and is valid for your website visitors with respect to the information they share and/or collect in the application. This policy does not apply to any information collected offline or through channels other than the website.
The policy Privacy Policy also describes how it processes personal data and other information through the Application, by listing the types of information LightIA collects, how that information is used, and sharing practices, as artificial intelligence is the controller for the purposes of this privacy policy. By using the website, the user already accepts the privacy policy and its terms.
Information collected by the WhatsApp AI
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The personal information requested from the user and the reasons for doing so will be explained to you at the time.
– If the user makes a direct contact with the platform, you can receive additional information about it, such as the name, email address, telephone number, the content of the message and/or the attached files that are sent and any other information you choose to provide.
– When the user registers for an account, they may be asked for their information contact information, such as name, company name, address, email address, and telephone number.
– The Company automatically collects the following types of information when using the application: pages and files accessed; access time; browser version; OS; Device identification; previously visited pages (if the user accesses the application through a link); IP adress; application information; mobile device information; session ID; and cookies.
– It also collects any information that is sent through the functionality of chat in the app. This chat functionality uses some automated processes to assess how they can best support user requests. The conversations will be encrypted with a double encryption process. They can save an excerpt of the conversation to personalize future interactions.
Use the information:
to provide and improve the application
to monitor interactions with your emails
to conduct surveys
to protect your interests or the interests of third parties;
to maintain and improve the security of your application;
to provide you with the service you requested
to prevent abuse of the application
to comply with your legal obligations
to communicate with the user
for analytics and advertising purposes
to perform or enforce your agreements
to carry out contracts
for load distribution and application optimization
to provide customer support in connection with its products
for any other purpose with the consent of the user.
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They are not responsible for the practices of privacy from any platform, website or application that is not controlled by the company. Likewise, the use of the application is prohibited in those territories where any of its providers is banned. Its main suppliers are Goal and Open AI.
stores the information for the time necessary to comply with its contractual or legal obligations or any other permitted purpose for which it was collected, including the prevention of fraud or incidents of security. When the relevant retention period has expired, they take steps to permanently delete, aggregate, or anonymize the information.
