Technology is constantly evolving and in such a competitive world it is necessary to be at the forefront in order to get the most out of it, especially in the business world, Ecosystems assured.
“Even companies that are in their initial stage are already implementing the use of so-called ICTs (Information Technology) in their businesses, since it allows them to be more efficient and profitable. The technology arrived to solve the problems and eliminate the waiting time before certain activities. What used to take many people to do, today through automation you can finish in a few minutes, with fewer resources and without much complexity”, he highlighted.
He pointed out that it is important that companies have technological updates and thus adapt to them in order to stay in the market. This will help to have better results in the way you operate your processes, reducing your collaborators repetitive tasks, and that require a lot of time.
“The use of technology allows us to streamline operations by improving productivity and reducing costs. At the same time, it offers competitiveness, since it allows the development of better quality products and services in less time. Likewise, technology can facilitate communication between employees, companies and their customers, Through the use of online tools such as email, chat boxes, social networks; among others”, indicated Fernando Gastron, director of Ecosystems.
For its part, data analysis (Big Data) helps companies to collect and analyze large amounts of data that provide valuable information to make business decisions. This information can help identify trends and opportunities in the market.
“Currently, the business world is constantly evolving and cutting-edge technologies are an essential tool for its growth and success,” said the manager of Ecosystems.
These are the most innovative technologies that are transforming the way companies operate:
- Artificial Intelligence (AI) allows companies to automate processes, improve decision making and optimize efficiency. Some of the applications include data analysis, natural language processing, computer vision, and machine learning. Companies can use AI to improve customer service, predict demand for their products, reduce operating costs, and improve the efficiency of their processes.
- The Internet of Things (IoT) allows companies to connect devices, sensors, and objects to the Internet to collect data in real time. Businesses can use the IoT to improve energy efficiency, control and monitor production processes, improve product quality, reduce maintenance costs, and enhance the customer experience.
- Blockchain is a distributed ledger technology that allows companies to carry out secure and transparent transactions without the need for an intermediary. Companies can use the blockchain to improve transparency and traceability in their production and distribution processes, reduce transaction costs, and improve the security of their data and transactions.
- Augmented reality (AR) and virtual reality (VR) allow companies to create immersive experiences for their customers and employees. Businesses can use AR and VR to better train their employees, enhance the customer experience, visualize designs and prototypes, and create more effective advertising campaigns.
- RPA System (Automatic Process Robotization), through software, creates virtual workers (called Bots) that perform repetitive activities in the same way that a person would do behind a computer. Giving greater agility to the processes, since the robots are available 24 hours a day, seven days a week without a break. RPAs offer greater productivity, precision and improve the competitiveness of companies
- Cloud, the use of the cloud is becoming more and more essential among companies, since it gives them advantages in an efficient way, saving resources and management. Allows better management of system maintenance and program updates. Helping companies to share computing resources in a dynamic and practical way.
- Customer Intelligence-CRM, a system that helps companies keep in touch with customers, the process of gathering and analyzing information about customers, streamlining processes and improving profitability. A way to personalize and obtain the relationship with customers more effectively.
“In conclusion, information technologies are transforming the way in which companies operate and how companies relate to their customers. Organizations that adopt these technologies will have a competitive advantage and will be better prepared to face the challenges of today’s market”, said the expert.
