If during the last days you have seen that the service of Microsoft email Outlook has stopped working correctly, you are not alone, it is a Redmond policy change that is affecting millions of people.
As you well know, Microsoft email account holders can store up to 15 GB, which until recently included text and attachments, while on the other hand, 5 GB of storage was offered. OneDrive.
But after the policy change on February 1, now the attachments count as part of that 5 GB allocation of OneDrive and worst of all, if that amount is exceeded, the service will no longer work well. of e-mail.
If you are a person who has been using the service of email from Microsoft for several years, it is likely that with all the attachments you have been accumulating, you will exceed this assigned figure, and with it, goodbye to your mail service.
Microsoftalready warned him in a support note: “This update may reduce the amount of cloud storage you have available to use with your OneDrive. If you reach your cloud storage quota, your ability to send and receive email in Outlook.com will be affected.”.
Complaints from Outlook users
As collected The Registerone of your readers commented that Outlook stopped working when you exceeded the 5 GB storage limit: “So instantly I lost 10GB of email capacity and because my attachments were over 5GB it instantly disabled my email causing bounces (even send and receive with no attachments)”.
“No one deletes attachments every time they receive an email. This is like blackmail. MS forces us to buy a subscription through the back door or have to delete emails with attachments on a regular basis ad infinitum”, he maintains.
On the other hand, since Microsoft official forumsthere are also user complaints, and they state “feel very disappointed” with this new policy.
On top of that, a lot of people have been confused by this 15GB limit for email, adding that “it really is ridiculous for people who have been using their hosted email solution for a long time.”
It seems that many users will continue to flee to the free Gmail accounts, which offer 15 GB of storage.