Grupo Lala reported that 98% of the software and hardware capabilities required by its business to operate are already running on the cloud.
Thus, the company can have better information security and resilient capacity adapted to the demand and moment of business, promoting technological updating and cost optimization.
In particular, the company increased and optimized the use of cloud capabilities (Cloud PaaS & SaaS) to maximize elastic, scalable capacities, seeking to improve costs and increase levels of security and capacities for operational continuity and availability.
For example, Grupo Lala migrated with the least possible disruption the Primary and Secondary Corporate Data Centers to a private cloud scheme with greater benefits and lower costs.
In 2022, the company moved its entire decentralized platform operating in more than 150 distribution centers to the cloud.
Simultaneously, the company increased security capabilities for 100% of users by incorporating mechanisms.
Among the actions it took are: double authentication factor from a single identity manager with scope to multiple systems/platforms/services inside or outside the Grupo Lala facilities; continuous monitoring and analysis of security events and alerts on critical and/or sensitive mission equipment, and improvements to anti-phishing capabilities and against malicious code and other advanced threats.
At the same time, the company has increased the calibration of faculties and roles and profiles in the accesses, based and focused on the central SAP system.
At the end of 2022, these actions have allowed Grupo Lala a maturity level of 2.4 versus Gartner maturity model and renew the cybersecurity policy that only 17% of companies in LATAM have.
In their different territories as Mexico, USA and Central Americathe company has the SAP business system that provides support in the management of its business processes such as the management of the supply and manufacturing chain, commercial operations with clients, relations with suppliers, as well as all financial processes and obligations.
In the operations in which it reaches the retail channel, its distribution centers are supported with SICAV, SAP and mobile computing such as handhelds and/or smartphones, which allow it to enable the administration processes, supply of finished product for sale, auto-sale-pre-sale -delivery, as well as the daily settlement of operations.